Buchsuche Detailansicht  
  SchlĂŒssel iu985 
  Verfasser Aldhizzer III, George R. and Cashell, James (Verf.) 
  Titel Customer Relationship Managemnt: Risk and Controls 
  Untertitel Built to better serve customers and increase sales, CRM database systems need specific controls to mitigate the associated risks 
  Verlag The Institute of Internal Auditors 
  Erscheinungsort Altamonte Springs FL 
  Erscheinungsjahr 2004 
  Fundort Internal Auditor
  Schlagworte Customer call centers,
Customer relationship management