Interviewing Skills in English

Soft Skills - Aufbaustufe

Veranstaltungsdetails

Nr.:
2019247
16 freie Plätze
Termin:
20. - 21.11.2019, 09:00-16:30 Uhr
Seminarort:
DIIR - Deutsches Institut für
Interne Revision e.V.
Theodor-Heuss-Allee 108
60486 Frankfurt am Main
Referenten:
James Culver
Stunden:
14.0 Stunden CPE
0.0 Stunden Ethik-CPE
Gebühr:
1.060,00 € für Mitglieder
1.135,00 € für Nichtmitglieder


Soft Skills - Aufbaustufe

Beschreibung

The internal audit, compliance and fraud functions within large international organizations are increasingly working across borders. Reporting lines are no longer national and the working language is by default English. As a result, interviewing skills are critical and must be linguistically and culturally sensitive. The quality of the audit report depends on the quality of the audit interview. This seminar will enable you to practice the art of interviewing in English whilst reinforcing the basic principles of interviewing. Not only must you be well prepared, understand the meaning of all forms of communication, and be able to identify the cues that indicate more investigation is required, but you must also be able to understand the underlying messages you are receiving and probe effectively using questioning, clarifying and listening techniques. This means you must combine effective, appropriate language in each situation with interviewing techniques you may already employ.

Seminarinhalte

Programm

  • Day 1
    • Importance of an interviewer ´s behaviour
    • Intercultural influences on the interview
    • Planning: the prerequisite for success
    • Building rapport
    • Questioning types and techniques
  • Day 2
    • The skill of listening
    • Summarizing, reformulating and redirecting
    • Evaluating verbal & non-verbal behaviour
    • Facilitating the interview process
    • Documentation techniques
    • Final real play

Referenten

James Culver

Alternative Termine

Zu diesem Seminar gibt es keine alternativen Termine.


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